Information we collect
We collect information you provide directly, such as your name, email address and message content when you use the contact form. We also collect limited technical information automatically when you visit the site, such as your browser type, approximate location derived from IP address, and pages viewed, which helps us keep the site working correctly and secure.
Cookies and similar technologies
We use cookies and comparable local storage to run the site and to remember choices you make, such as your cookie preference itself. Full detail on each category of cookie, including their purpose and duration, is set out in our Cookie Policy. You can control cookies through your browser settings and through the preferences panel in the cookie banner shown on this site.
Third-party processors
We rely on a small number of external service providers to operate the site, including our website hosting provider and our email service provider, both of which process data strictly on our instructions to deliver the service we've contracted them for. We do not sell personal data to third parties, and we do not share contact form submissions with anyone outside these operational processors.
Data protection regime and your rights
As a UK-based publisher, we handle personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. If you are located in the European Union, the EU General Data Protection Regulation applies to our processing of your data in the same way. If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you additional rights over personal information we may hold. Depending on which regime applies to you, your rights generally include access to your data, correction of inaccurate data, deletion, restriction of processing, data portability, and objection to certain processing. To exercise any of these rights, contact us using the details below; if you are not satisfied with our response, UK residents can complain to the Information Commissioner's Office, the UK's independent data protection regulator.
Retention
We keep contact form submissions only for as long as necessary to respond to your enquiry and to handle any related follow-up, after which they are deleted. Technical logs are kept for a limited operational period sufficient to diagnose faults and protect the site against abuse, and are not kept indefinitely.
Privacy contact
Questions about this policy or requests relating to your personal data can be sent to [email protected], or by post to Harrowgate Fields Media Ltd, Unit 4, Thackray Wharf, 118 Bellhouse Lane, Thorpe Hamlet, Norwich, NR2 7DP, United Kingdom.